How to Stop Workplace Drama with Emotional Intelligence

If testing doesn't work in school, why do we think that Meyers-Briggs testing will help us hire people? 

If we can't solve performance problems with other employees at work through one on one meetings, benchmarks and even the dreaded team-building exercises, then how do we expect the team to accomplish bigger tasks? 

Meet Amy Chang, who decided she would stop letting standard policies and procedures keep her from uniting her team. Instead, Amy took a different approach--she decided to use emotional intelligence to guide her team, which led her to start searching for the stories behind her team members. 

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